Frequently Asked Questions
Everything you need to know about buying data bundles on E-DATA.
What does E-DATA sell?
We sell non-expiry mobile data bundles for MTN (Yello), Telecel and AirtelTigo in Ghana. Bundles range from 1GB up to 100GB and are delivered directly to the phone number you provide.
How do I buy a bundle?
Choose your network and bundle on the website or an agent store, enter the recipient's 10-digit phone number, and pay securely with mobile money or card through Paystack. You can also dial our USSD shortcode to order without internet access.
Do I need an account?
No — you can buy directly as a guest. Creating a free account gives you a wallet, order history, and access to agent and reseller features.
How long does delivery take?
Most orders are delivered within minutes. During busy periods an order can take longer, but all orders are processed within 24 hours. You can track any order on the website using the recipient's phone number.
Why was my number not accepted?
For some networks, purchases are limited to verified numbers. If your number is not yet verified, no payment is taken — the number is automatically sent to our team for review, and once approved you can buy normally. This usually happens within a few hours.
Do the bundles expire?
No. The bundles we sell are non-expiry — the data stays on the recipient's line until it is used up.
What payment methods do you accept?
All payments are processed securely by Paystack. You can pay with MTN Mobile Money, Telecel Cash, AT Money, or a debit/credit card. We never see or store your card or wallet PIN.
What happens if my bundle isn't delivered?
If an order fails, it is either retried, or your money is refunded in line with our Refund Policy. Wallet payments are refunded to your wallet instantly; Paystack payments are refunded to the original payment method.
Can I resell data bundles?
Yes. You can apply to become an agent or reseller, get your own online store link, set your own prices and earn a margin on every sale. Sign up and apply from your dashboard.
How do I contact support?
Join our WhatsApp channel or email support@e-datagh.com. Include your payment reference or the recipient phone number so we can help quickly.